Home Features

Features

CRMFarm

How It Works?

Our simplified and fully integrated CRM modules help you.

Crmfarm collects accurate information. About your leads and prospects to expedite yours. The sales process is a way to convert them into deals.

Conversion – closure – nurturing has never been easier for businesses in this world of technology. Crmfarm gets you the right way to capture potential contacts – manage your leads and convert them to deals which in turn helps you grow and scale your business under one platform 

A complete lead management software that helps you identify new opportunities and serve existing customers on time with end-to-end automated process

CRM Farm’s automated lead management process eliminates manual intervention and gives you actionable insights for your sales process with a 360-degree view of your customer’s behaviour and creates potential opportunities

CRM farm guides you with a seamless lead-to-deal process which ensures success for your business with accurate leads and deals forecast

CRM FARM
CRM Farm

Product Features

Collaboration

CRMFarm is an-inclusive software solution for your highly efficient teams. It will be a gap filler between your leads management team, sales team and marketing team. CRMFarm is just exactly the software solution that your sales team needed. This solution will allow you to have a complete look at customers engagement with different products in the market.

Customer help support

A seamless customer support is what makes a difference between an average company and an excellent company. CRMFarm is a smooth solution for all your customer help support and to transfer various information related to your customer amongst the teams for serving your customers in a better way.

CRMFarm

Modules

CRMFarm is a tool to simplify and synchronise your lead, sales and marketing team. It offers you a number of modules that help every concerned division of the business to increase productivity. List of modules offered by CRMFarm:
Lead management
Helps in capturing and automating lead scoring. This module is perfect to help you validate and nurture the leads that will be potential customers (prospects) and will end up in sales.
  • Capture leads
  • Automate lead scoring
  • Potential prospects spotted
  • Create follow-ups & tasks
    • Contact management
    Maintain the contacts that are essential in building and maintaining good relationships with your customers using this module.
  • Create contacts base
  • Follow-ups
  • Generate leads from contacts
  • View of potential contacts
    • Deals management
    This module offers easy access to various deals that require your attention. It simply allows you to close deals quickly.
  • Deal Prediction
  • Costing Projection
  • Pipe-line Management



    • Account management
    CRMFarm gives you a 360-degree view of an account in a single window which pops-up the latest activity of that particular, tasks to complete, linked contacts details, deal information, ongoing projects, and more. This feature eases your sales cycle and Generate Revenue Through Upselling and Cross-Selling.
  • Sales opportunities
  • Deals
  • Account status




    • Ticket management
    CRMFarm makes sure that you never miss an opportunity for your business. Right from after-sales service and support or be it a pre-sales product enquiry our ticket management system ensures you resolve incoming tickets within the set turn-around time. Respond to your potential customers through email, social media channels, live chat, phone calls and more.
  • Customer ticket
  • Ticket resolution warranty
  • Amc
  • Escalation business hours ticket allocation
    • Sales management
    CRMFarm’s SAL- Module is one of the key modules that benefit your sales team to keep track of their daily activities such as tasks, follow-ups, customer touchpoints, payments and many more. Through this enhanced and supporting feature, you can just be focusing on your goals by skipping the administrative work.
  • Create offers manage sales
  • Generate invoice
  • schedule Deliveries
  • Shipments and capture payments


    • Customer retention
    The capacity of your company to keep your customers engaged with your product or service is now made easy. CRMFarm comes along with customer retention modules that help you create a Loyalty or VIP program, personalizing the customer experience. This in turn keeps your customer in the long run with your products or service.
  • Creating customer loyalty
  • Sales support
  • Promotional activities
  • Auto-reminders on renewals


    • Campaign Management
    Essentially, Campaign management is the planning, tracking analysis and execution of all of the factors involved in a standard marketing initiative. These activities can be used to launch a new product or event, or they can also be used to promote an existing business or product.
  • Social Media
  • Giveaways
  • Email
  • Print Materials
  • Surveys






    • Analytics
    Analytics uses data and math to answer business questions, discover relationships, predict unknown outcomes and automate decisions. This diverse field of computer science is used to find meaningful patterns in data and uncover new knowledge based on applied mathematics, statistics, predictive modelling and machine learning techniques.
  • Generate Business Metrics Reports
  • Identify promising accounts
  • Activate and retain customers